Travelling to Iceland

From at least 15th June foreign nationals and non-residents will be able to travel to Iceland, with some conditions. Visitors arriving in Iceland can choose whether to produce a medical certificate proving that they are free from the virus, undergo an on the spot test at Keflavik airport or immediately quarantine for 14 days. The exact measures are still being confirmed but it is likely that visitors will also be required to download the tracking app on their mobile phones. For more information, and to follow the updates we advise all travellers to visit the Government of Iceland’s website.

 

Our Operations

We have a customer support team working every weekday between 09:00 and midday to ensure all your enquiries are met promptly and efficiently. If you have any questions please do not hesitate to send us an email and we will answer as quickly as possible. All emails should be sent to: info@bustravel.is

All our tours are available to book, and we are happy to consider any requests for custom private tours. We’d love to hear from you, so don’t be shy!

 

Safety on our tours

Your safety and health are our number one priority and we fully comply with Icelandic law. With regard to hygiene regulations relating to COVID we strictly follow the rules and advice provided by the Icelandic Directorate of Health and the Icelandic Government. We understand the importance of safe travel so we have also proactively implemented extra precautions. All our buses are deep cleaned after every tour, and all clothes worn by staff are washed on a hot cycle. Hand sanitizer and soap are available for use on all our vehicles and in all our buildings. Guides and Drivers wear masks during the tour, and masks are available to purchase upon request. Instructions on how to avoid infection can be found in all our vehicles. We maintain distancing on our vehicles by requesting travel companions to sit together, and all passengers remain in the same seat for the duration of the tour. Outside our buses we request that our guests keep a 2 metre distance between other travellers, not including their own travel companions. The consumption of food and drink is not allowed in our vehicles. 

 

Cancellation policy

Our cancellation policy remains unchanged.

All our regular day tours are refunded fully if cancelled more than 24 hours prior to the departure time. When a cancellation request is received less than 24 hours prior to departure no refund can be given.

Our Golden Circle and Blue Lagoon tour, and all our private tours require notice 48 hours prior to departure.

 

 

We understand that travel can sometimes be unpredictable. Please contact us if you have any concerns or unexpected issues arise. We will do our best to accommodate you, and we can often reschedule free of charge if there is availability.