Lost and Found and the Red Cross

Written by Alexandra - 01 Mar 2018 5 minute read -

Hats, gloves, scarves, cell phones, umbrellas, wallets and much much more. So many items get left behind on our buses after a long day of exploring and travelling our beautiful country.

WHO does this effect? Everyone! It is of course a common habit most of our passengers have had happen to them once, if not twice.

WHAT happens to the items? When finished dropping off everyone in Reykjavik, our bus returns to be cleaned and refilled up for the next adventure. All left behind items are then brought to our Customer Service agents who will catalog and store the lost belongings. This will remain in our care until claimed or otherwise.

HOW can we claim our lost items? Our office is open from 07:00 to 22:00 every day. All items being claimed must be picked up in person to our address of Skogarhið 10, Reykjavik. Passengers can call our office at +354 211 2600 or email us at [email protected] providing the following information:
*Booking reference number
*Detailed description of the lost item (photos are best)

If passengers who book multiple bookings and have lost an item, we do of course always arrange for the following tour will be the way to deliver the lost items.

WHERE do these items go if not claimed? Sometimes those lost items will stay in our possession up to a month. With a clear understanding that no previous passenger will contact us to claim these items we donate to our local Red Cross.

WHEN do these items get donated? Every month we will look through our unclaimed items and donate all to the local Red Cross. We do not donate items that contain any personal information or electronics.

WHY do we donate? Donating to the Red Cross is a wonderful cause to do for our local Icelanders. Items that remain unclaimed can then serve a purpose for those who may be less fortunate. There is a win win in donating to any local Red Cross center!

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Here are some great tours we recommend

 

Grand Golden Circle Tour

The quintessential Iceland tour! Starting off at Reykjavik we will take you to some of the hottest spots of Icelandic history and nature including Þingvellir national park, Geysir, Kerið and Gullfoss.

kr 9,990 8 Hours

Details
 

Golden Circle with Secret Lagoon Tour

The quintessential Iceland day tour… With a twist! Join us as we take you to soak in the warm, relaxing waters of a traditional Icelandic hot spring before taking you along one of the most popular tourist routes in Iceland!

kr 11,490 10 Hours

Details
 

Golden Circle Afternoon Tour

Join us for a shorter version of our quintessential Icelandic tour. This version of our popular Golden Circle tour leaves a little bit later in the morning making it perfect for those who need extra time in the day for other activities.

kr 6,750 7 Hours

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Iceland Intro - Premium Golden Circle Tour

Visit Þingvellir, Geysir and Gullfoss in style in one of our premium day tours, run exclusively in small groups of no more than 17 people.

kr 15,900 8 Hours

Details

Looking for something to do in Iceland?