I booked this tour through Arctic Adventures and the process was easy. When i reached out to BTI with questions they were very prompt with replies and had excellent communication. I was skeptical about a big bus tour but because of the boat ride booked this for my family of 4. We were picked up in a smaller bus ontime to meet the bigger bus. Pick up was a breeze. And the directions they had given us were excellent. Our Tour Director was Chiara and Driver Eugene. These two did an outstanding job and made the day go smooth and kept us engaged for 14 hours. I didn't even want to nap incase i missed a interesting fact or story that Chiara told. She was sweet, kind, very precise in her directions, very thorough and very knowledgable. We learned so much during the day and felt safe and well taken care of by her. The lunch stop at a small town was excellent the pork shank was very tasty although it was not a fancy place it did the job and gave us a taste of true Iceland. Every moment was better than the next, there is no hard walking on this tour and anyone can do it. The sights are wondrous and diamond beach and the glacier lagoon and boat ride were just stunning. Chiara made sure to give us time to take it all in. We hit all the promised spots. It was a well thought out tour and money well spent. Eugene was a careful driver and smooth and made sure he slowed down when Chiara pointed something out. I did not feel exhausted at the end of the day although it was so long , bus was comfortable and big windows cleaned to take nice pictures from. Two comments. I did feel rushed in VIK for dinner as it was only around 40 minutes and the staff at the rest stop could not get the orders done on time and so we could not finish a meal and gulped it down. We did not have enough time to see the beach near the rest stop as a result. **you will not be seeing the Reynisdrager basalt stacks in this tour except from afar at the dinner stop in VIK** I would have dearly liked even a 15 minute stop at the Iconic Skogafoss waterfall. We saw it from a far and perhaps if we were given a choice to stop for a picture most folks would have said yes. It would have completed a perfect tour. It was a sight i really wanted to see but could not and never got the chance again on my trip. Maybe cut short on the smaller waterfall we visited by the campground and add Skogafoss instead. All in all, a memorable day in my life and Chiara really showed us so much passion and interest in her job and her country. The company also went above and beyond in helping us recover a fallen/ lost phone in the small shuttle bus - a big THANK YOU to all those who helped find and return it. You all were great in your communication right throughout. I did a lot of research in booking this tour, I still feel its the best South Coast tour affordable for a family and one that will guarantee a glacier boat ride. ( when I looked online the boat ride had no slots available to the public but BTI was able to secure spots) Book without hesitation. Great Company - 阅读更多
